Return & Refund Policy

📦 Return Eligibility

We want you to be completely satisfied with your purchase. You may request a return under the following conditions:

  • The product is damaged, defective, or incorrect
  • The item is unused and in its original packaging
  • The return request is made within 48 hours of delivery

Most brands follow strict timelines and require proof (like photos) for damaged or wrong items

❌ Non-Returnable Items

We do not accept returns in the following cases:

  • Used or opened products
  • Items returned after the allowed time frame
  • Products damaged due to misuse
  • Items without original packaging, tags, or accessories

🔁 Return / Replacement Process

To initiate a return:

  1. Contact our support team with your order number and issue details
  2. Share clear photos or videos of the product
  3. Our team will review and approve your request
  4. Once approved, we will arrange a pickup or guide you for self-shipping

Return requests are verified before approval to ensure genuine cases

🔄 Replacement Policy

  • If the product is defective, damaged, or incorrect, we will provide a free replacement (subject to availability)
  • If the product is not available, a full refund will be issued

💰 Refund Policy

  • Refunds are processed after the product is received and inspected
  • The amount will be credited to your original payment method within 5–7 business days
  • Shipping charges may be non-refundable (unless the error is from our side)

⚠️ Important Notes

  • Please ensure the product is returned in unused condition with original packaging
  • In case pickup is not available in your area, you may need to self-ship the product
  • We reserve the right to reject returns that do not meet our policy conditions

❌ Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order
  • Once shipped, orders cannot be cancelled

📞 Need Help?

For any return or refund-related queries, feel free to contact our support team. We’re here to assist you.